Town offers direct payment program

The Thermopolis Town Hall has a new bill payment system for the convenience of its residents. Town Treasurer / Clerk Tracey Van Heule and Assistant to the Mayor Fred Crosby invite residents to participate in their Direct Payment program. This program is not an internet-based system but for people who are interested they need to fill out a simple form and provide a canceled check to have their bank account automatically debited each month. This service allows customers to no longer need to write a physical check and travel downtown and drop it off each month. 

The application gives authorization for an automatic debit that will occur on the ninth of each month and could be as early as the seventh of the month depending on if the ninth falls on a weekend. There are no other fees involved for this service.

The program has started on a limited basis, however, applications can be taken now for the first automatic payments to occur in September. 

Crosby said the reason they did not do an internet-based online bill pay system is that those platforms are not compatible with the Town’s software and are too expensive. Crosby also noted that this direct payment program is voluntary and residents can enter it or leave it at their choosing. 

Crosby added that it is safe and secure and that customers have requested a newer method for paying their bills. Van Heule also said that there will be no changes on how customers’ statements are mailed each month. Customers will be informed of the amount of the bill and their usage as they always have done.